Frequently Asked Questions

Shipping & Delivery

How much is shipping?
Shipping is free on all U.S. orders over $50. Orders under $50 are charged a flat rate calculated at checkout.

How long does delivery take?
Orders are processed within 1–2 business days. U.S. delivery typically takes 5–12 business days depending on your location and the item. You will receive a tracking link by email as soon as your order ships.

Do you ship internationally?
Yes — we ship to Canada, the United Kingdom, Australia, and New Zealand. International delivery windows and any duties are shown at checkout.

Returns & Guarantee

What is your return policy?
Every order is covered by our 60-day money-back guarantee. If you are not satisfied, contact us within 60 days of delivery for a refund or replacement.

How do I start a return?
Email us with your order number and we will send you return instructions. Refunds are issued to your original payment method once the return is confirmed.

Products & Use

Are your supplements safe?
Our supplements are produced in facilities that follow Good Manufacturing Practices. As with any supplement, consult your healthcare provider before use, especially if you are pregnant, nursing, or taking medication. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

How do I use a specific device?
Each product page includes a "How to use" section, and every device ships with full instructions. If anything is unclear, reach out and we will walk you through it.

Orders & Payment

Can I change or cancel my order?
Contact us as soon as possible. If your order has not yet shipped, we can update or cancel it. Once shipped, our return policy applies.

What payment methods do you accept?
All major credit cards, plus Shop Pay, Apple Pay, Google Pay, and PayPal where available.

Still have a question?

Visit our Contact page and we will get back to you quickly.